6699q Withdrawal & KYC Guide

Read this once and you will be able to send a cash out from the 6699q wallet, clear the one-time NID check, and fix a held request without waiting on anyone. Every amount and timing on this page is the figure the site actually applies.

Player checking a 6699q payout request on a phone next to an open bKash transfer screen

Check the limits before you open the form

Two numbers control almost every failed request: the smallest amount allowed and the ceiling for a single day. The floor on 6699q is ৳1,000, and the daily cap begins at ৳35,000 for a new account. If your balance sits below the floor, the form simply will not accept the request.

Everything in the table below is the live rule, not a rough estimate. Learn it once and you will not lose a night typing an amount that cannot go through.

Withdrawal rules that matter most
RuleFigureWhat it means in practice
Minimum withdrawal৳1,000Below this, the balance stays in the wallet until it grows or you play on.
Maximum per day৳35,000The Bronze ceiling. Higher tiers raise it as turnover climbs.
Normal payout window39 minutesTypical end-to-end time for a verified account.
First payout with fresh KYC2 hoursThe document check runs before money moves the first time.
KYC review time2 hoursCounted from the moment your upload lands in the queue.
Minimum deposit৳250A small test cycle costs little if you want to rehearse the flow.
Bonus wagering8×Bonus funds stay locked until that turnover is finished.

Your daily ceiling is not fixed forever. It follows your VIP tier, which is set by monthly turnover. The ladder below shows what unlocks at each step, so you can see how far the ৳35,000 starting figure can stretch.

TierMonthly turnoverDaily withdrawal limit
Bronze৳0৳35,000
Silver৳25,000৳56,000
Gold৳110,000৳89,000
Platinum৳480,000৳140,000
Diamond৳2,100,000৳220,000
Black Diamond৳9,100,000৳360,000

Turnover is the total you stake, not the amount you win or lose. A player who mostly bets on cricket at low stakes climbs slower than someone spinning slots through the evening, and that is the only thing the tier ladder measures.

Fill the payout request in five moves

The cashier lives in the wallet menu, not on the game screen. Once you are inside, the whole request is five taps. Do them in order and keep the phone on the same network until the confirmation reference appears.

  1. Open the cashier

    Tap Withdraw in the wallet. The panel shows your balance and any amount still locked by wagering.

  2. Choose a channel

    bKash, Nagad, Rocket, Upay or bank transfer. The wallet must be registered in your own name.

  3. Type the amount

    Anywhere from ৳1,000 up to your tier ceiling for the day. Round figures are easier to match later.

  4. Confirm the number

    Check the last four digits of the wallet against your phone. One wrong digit sends money nowhere.

  5. Keep the reference

    A request ID appears in history. Quote it in live chat if the payout has not landed.

The most common mistake is not the form itself but the name on it. Withdraw only to a wallet or bank account that carries your own name, spelled the same way as on your 6699q profile. A request to a friend's bKash number is stopped at the review stage, and the money goes back to your balance instead of out.

See where the waiting time goes

Most of the wait is checks, not the transfer. Your request is matched to a verified name, checked against open wagering requirements, then handed to the payment operator. On a verified account the whole loop usually closes inside 39 minutes, and the money lands as a normal wallet credit or a bank deposit.

  • bKashDeposit: about 6 minutesWithdrawal: about 39 minutes
  • NagadDeposit: about 6 minutesWithdrawal: about 39 minutes
  • RocketDeposit: about 6 minutesWithdrawal: about 39 minutes
  • UpayDeposit: about 6 minutesWithdrawal: about 39 minutes
  • Bank TransferDeposit: about 6 minutesWithdrawal: about 39 minutes

The first cash out is the exception. Until your ID is on file, the payout waits for KYC, and that review takes up to 2 hours. Plan around it rather than watching the screen. Send the request in the evening, finish the document upload, and check the wallet after the review window closes.

Queues also stretch on busy nights, particularly during a big cricket match when thousands of players settle at once. If the 39-minute mark passes quietly, open live chat with the request ID. Support runs 24/7 and can see exactly which stage your payout is sitting at.

Verify with an NID before the first payout

You can deposit and play without sending any documents. Verification is needed before your first withdrawal, when the site has to prove the account belongs to a real adult in Bangladesh. Do it while you wait for a match to start, not when you are already trying to cash out.

Three document types are accepted. One is enough:

  • National ID Card (NID), front and back
  • Passport, photo page
  • Driving Licence, photo page

Open your profile, choose Verification, and follow the four steps below. The queue is short because most players upload correctly the first time.

  1. Photograph the document in daylight on a flat, plain surface, with all four corners inside the frame.
  2. Add the second side if the document has one. Both sides of an NID are treated as a single upload.
  3. Take a selfie holding the same document beside your face, eyes open, nothing covering your head or the card.
  4. Submit and wait. The review takes about 2 hours, and the result shows on the verification screen.

Photos fail for boring reasons: a finger across the ID number, a flash turning the card into a white rectangle, a crop cutting off the expiry date, or a scan so dark the print cannot be read. Colour images only. The name on the document must match the name on your profile exactly, including the order of the words.

Some accounts are asked for one extra step after the document check, usually a short live photo through the phone camera to confirm the person holding the ID. It adds a few minutes, not another review cycle. Once verification is complete it stays on file, so later payouts go straight into the 39-minute flow.

Read the reason when money is held

A held request is not lost money. The amount is parked, the reason is written on the request itself, and most cases clear the moment you fix the one detail that blocked them. Read the note before opening a chat; nine times out of ten the answer is already on the screen.

What went wrongHow to clear it
Name on the wallet does not match the profileCorrect the wallet number or complete KYC with the matching document, then resend.
Bonus wagering still openFinish the 8× turnover. The lock lifts on its own once the requirement is met.
Amount under ৳1,000Raise the request to the floor or leave the balance to build.
Amount over the daily ceilingLower it to your tier limit and send the rest the next day.
Document photo unreadableUpload a new photo: full frame, even light, both sides.
Payout to somebody else's walletWithdraw only to a number registered in your own name.
A second request while one is pendingLet the first settle. The duplicate is cancelled, not charged.

If none of these fit, live chat is open around the clock. Give the agent the request ID, the amount, the channel and a screenshot of the wallet statement. With those four items the case usually moves in one exchange. Cancelled amounts return to your 6699q balance, ready to send again once the block is gone.

Where your ID photos are kept

Documents travel over an encrypted connection and sit in a restricted folder that only the verification team can open. They are used to confirm your name, your age and that the payout account belongs to you, nothing else. Support agents see a verification status, not a copy of your card.

Do not send ID photos through social media, messaging apps or to anyone who asks for them outside the site. No member of staff needs your PIN, your bKash PIN or a one-time code to release a payout. If someone asks, it is not us. The full retention and deletion rules are set out in the privacy policy.

Questions from the cashier desk

Help Center

Short answers to the things players ask while a payout is moving. If your case is not here, live chat is staffed all day and all night.

How long does a 6699q withdrawal take?

On a verified account, most payouts settle in about 39 minutes from approval. Your very first cash out can take up to 2 hours because the ID review runs before the money is released. Bank transfers can sit a little longer than wallet payouts depending on the receiving branch.

What is the smallest amount I can withdraw?

৳1,000 per request. The daily ceiling starts at ৳35,000 on the Bronze tier and rises with monthly turnover, up to ৳360,000 for Black Diamond. Anything above your ceiling has to wait for the next day.

Can I cash out before finishing the bonus wagering?

Not the bonus portion. Welcome and reload offers carry an 8× wagering requirement, and those funds stay locked until the turnover is complete. Your own deposited money and winnings that are not tied to an offer can be requested normally, subject to the same limits.

Which documents are accepted for KYC?

A National ID Card (NID), a passport, or a driving licence. Send clear colour photos of both sides where the document has two, plus a selfie holding it. Verification is only required before your first withdrawal, not before you deposit or play.

How long does the document check take?

About 2 hours from upload. The result appears on the verification screen in your profile, and you are notified in the account inbox. Sending the same document twice does not speed it up, it only adds a duplicate to the queue.

My payout was rejected. Is the money gone?

No. A rejected or cancelled request returns the full amount to your 6699q balance. Open the request in history, read the reason, fix that one detail, and send it again. If the reason is unclear, give live chat the request ID and they will walk through it with you.

Do I need the app to withdraw?

No. The wallet works in a mobile browser exactly as it does in the app. The app simply keeps you signed in and sends the payout confirmation as a notification, which is handy when you are away from the browser.

Open a 6699q account and test the payout once

Register, verify your NID the same day, then send a small ৳1,000 request to your own bKash number. One clean cycle tells you more than any guide, and every payout after it runs through the same quick path.